Monitoring Connections to the Control Panel
To find out who of your customers is logged in to the Control Panel at the moment:
- Go to Tools & Utilities > Active Sessions. All sessions including yours will be presented and the following details will be displayed:
- Type. A type the user who established the session:
for customer.
for mailbox owner.
- Login. The login name the user is logged in as.
- IP address. The IP address from which the Control Panel is accessed.
- Logon time. The date and time when the user logged in to the Control Panel.
- Idle time. The time that user was not doing anything in the Control Panel while being logged in.
- To refresh the list of user sessions, click Refresh.
- To end a user session, select the respective check box and click Remove, then confirm removal and click OK.