In Plesk, you can do the following with existing subscriptions belonging to your customers and yourself:
That is, the IP address on which the subscription's websites are hosted, and credentials of system user account linked with the subscription (used to manage files and folders of websites within the subscription, and to access the server via SSH or Remote Desktop). To change a subscription's hosting settings, go to Subscriptions > subscription's name, and click Change Hosting Settings.
This means that you change owner of subscriptions, or, in other words, reassign subscriptions to another user: another customer or yourself. In this case, the subscriptions are automatically unbound from their plans and become custom. To transfer one or several subscriptions to another user, go to Subscriptions, select the corresponding checkboxes and click Change Subscriber.
Websites, FTP and mail services of suspended subscriptions are no longer accessible to the Internet users. Suspending a subscription manually may be useful in cases when a website hosted within the subscription gets attacked or the subscriber does not pay for the services.
To suspend one or several subscriptions, go to Subscriptions, select the corresponding checkboxes and click Suspend.
Once a subscription is activated, all the services provided with it resume operation. Activation is only useful for subscriptions that were suspended manually: if you activate a subscription that was expired, Plesk will automatically suspend it again on the next day. To make an expired subscription active, renew it as described below.
To activate one or several subscriptions, go to Subscriptions, select the corresponding checkboxes and click Activate.
When a subscription's expiration date comes, Plesk suspends it. In such cases, you should renew subscriptions manually.
To renew a subscription, go to Subscriptions > subscription's name, click Activate, and then set a new expiration date (it may be unlimited). Then apply the new settings by clicking Update & Lock.
Note: After this step, the system will not apply further changes of the plan settings to this subscription. If you try to sync this subscription with the plan, the subscription will expire again unless you set the Unlimited validity period for this plan.
You can add some notes, or a description, to a subscription. This description will be displayed in the list of subscriptions under the subscription’s name. As a reseller, you can also view and edit descriptions that were added by customers. Note that Plesk administrators can view and edit any descriptions.
When creating a subscription, you can add your description in the Description box.
To manage descriptions of existing subscriptions, click the subscription name in the list of subscriptions and then click Add, Edit, or Delete links in the Description section.
To remove subscriptions, go to Subscriptions, select the corresponding checkboxes and click Remove.
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