Setting Up Your Locales

Business Manager has the ability to send e-mails in various different languages. Each of these locales must be set up during the configuration process. By default, the system sets up templates of a single locale (usually English).

To set up additional locales:

1. Go to Business Setup > All Settings > E-mail Templates.
2. Choose the template you would like to add a locale to. Click on the green pencil icon to view the edit screen for this template.
3. Click Add Locale button in the middle of the page. Fill in the following:
   • Choose the language to associate with the template.
   • Choose how broadly you would like the template to apply. If you are making a Spanish template, for example, do you want it to be used by Spanish speaking people world-wide? Or just in Spain?
   • If this is going to be the default locale, check the box. The default locale will be applied if no other locale can be found that applies to the customer.
   • Enter a subject for the e-mail template. This is the subject line that each e-mail will use.
   • E-mail Template HTML Body. Enter the body of your e-mail template in html format.
   • E-mail Template Text Body. Enter the body of your e-mail template in text format.

     Note: All contacts are set to receive HTML by default when they come through the online store. If you do not want a specific customer to receive HTML e-mails, go to the customer's account details page and click on the edit primary button. Uncheck HTML for the E-mail Format. Click edit contact.

4. Reload Options: If you need to reload the original e-mail templates, perform the following steps:
   1. Select the template you want to reload.
   2. Reload HTML. Select Yes.
   3. Reload Text. Select Yes.

      Caution: This will replace this existing template. Please make a backup of your existing template if you do not wish to lose it.

5. Scroll to the bottom of the page, and click Save.