Reloading E-mail Templates

To reload e-mail templates:

  1. Go to Business Setup > All Settings > E-mail Templates.
  2. Click the pencil icon next to each email template you want to reload.
  3. E-mail templates for each locale you have setup will display at the bottom of the page. Click the pencil icon in the Available Operations column.
  4. At the bottom of the Edit E-mail Template page are the Reload Options. Select the template you want to reload from the drop-down box.
  5. Select Yes for both Reload HTML and Reload Text.
  6. Click reload. The template has now been reloaded.
  7. Repeat steps 2-6 for each email template you wish to reload.

Tip: If you are reloading all 25 email templates, save time by opening each email template in step 2 in a new window or tab, and go through the remaining steps one screen at a time.