Adding Credits to Customer Account

You can deposit funds (credits) into a customer account. The credits are utilized first to pay for subscriptions. When a credit balance is exhausted, the customer's default payment method is used to pay for the services.

To add a credit:

1. Go to Customers and click a customer's full name.
2. Click the Add Credit link in the Accounting Totals section.
3. Fill in the form and click Add Credit.

After you update a customer credit balance, you are able to see the customer's credit balance changes history by locating the customer summary page and clicking Credits.