Sending E-Mail

To send an e-mail:

1. Go to the Sending E-mail Wizard: Business Monitoring > Emails > Send Emails.
2. Specify recipients of the e-mail:
   1. Define the target customers by using Customers Filter: enter the customers IDs separated with commas and/or filter them by Status, Customer Group, Server, Panel Group and Plan if required.
   2. Select the customer's contacts to which the e-mail should be sent, either all or only the primary one.
3. Under Email Template, select a template.

   Note that the templates list contains only templates from the group User Defined Emails.

4. Click Next.

   A list of e-mail accounts filtered according to the specified parameters (customer filter and contact) is displayed.

5. Verify that the list of contacts is correct and click Next.

   Alternatively, click Back to go to the previous step and change customer filter or contact settings.

6. On the final screen showing all of the information on the e-mail you are about to send, check the e-mail properties (recipients, e-mail properties, e-mail message body) and click Send.

   The e-mail will be sent, and will appear in the Show Emails list.