Sending Custom E-mails

To send a custom e-mail:

1. Go to the customer's details page for the customer you want to send an e-mail to.
2. Click the e-mail address of a customer in the customers list available from Business Operations > Customers.
3. By default, the customer's e-mail address will already be in the Contacts list. If this is not correct, make the necessary changes accordingly.
4. Next, if this e-mail requires a copy e-mail, enter it in the CC addresses field.
5. If this e-mail requires an additional copy e-mail (unseen by the recipient), enter it in the BCC addresses field.
6. Enter a subject in the Message subject field.
7. Enter your e-mail message in the Message body field.
8. Click Send.