Activating or Suspending Subscriptions

Note: The customer subscription should be tied to a control panel in order to suspend/activate the subscription, otherwise the function to perform this action will not appear in the interface.

To suspend or activate a subscription:

  1. Go to Business Operations > Subscriptions.
  2. Click the name of a subscription you want to suspend or activate.
  3. Click Suspend or Activate depending on the current subscription status.
  4. When the events queue runs, the subscription will be set to Suspended or Activated on a corresponding server.