Canceling Hosting Subscriptions

If a subscription is tied to a panel group, meaning the hosting account is created, follow the instructions in Method 1 below. If the subscription is not tied to a panel group, skip down to the second method.

To cancel a subscription tied to a panel group:

1. Go to Business Operations > Subscriptions.
2. Click the name of a subscription you want to cancel.
3. When the Available Operations items appear, click the Edit link.
4. Find a Servers section, and click the pencil icon in the Available Operations column.
5. When a window appears, select Canceled from the drop down menu and click the Edit button.

A system event will be created. The event will be run automatically if you have your system set up for automation. Otherwise, run the event.

To cancel a subscription tied to a panel group:

1. Go to Business Operations > Subscriptions.
2. Click the name of a subscription you want to cancel.
3. When the Available Operations items appear, click the Edit link.
4. Select Canceled from the Status drop down menu.
5. Click the Save button.