Paying by Credits

You can utilize customer credits to pay for subscriptions. When a credit balance is exhausted, the customer's default payment method is used to pay for the services.

To apply credits to any invoice manually:

1. Go to Business Operations > Invoices.
2. Locate the invoice to which you want to apply credit and click its ID.
3. The invoice details will appear below the record of the invoice you are viewing. The other option is to click on the magnifying glass icon in the Available Operations column to view the invoice details.
4. Click Apply Credit in the Tools section of the page.
5. Set the following:
   • Apply Credit To. Select Entire Invoice or Selected Line Items. If you choose the
   • Selected Line Items option, it will list the line items available for this invoice. Choose
   • accordingly.
   • Amount of Payment. Enter the payment amount that you are applying to this invoice.
   • Credit Comments. Enter comments according to your specific needs.
6. Click Apply Credit.