Maintaining and Growing Your Business

When you configure the system and start serving your customers, Business Manager creates new customer accounts, issues invoices, and performs most of other provider's tasks automatically. However, you might still need to perform some operations in Business Manager and Panel. For example, change system security settings of Business Manager or define content to include in new websites created in Panel.

This section explains how to perform the following tasks related to maintaining and growing your hosting business with Business Manager and Panel.

Section

Description

Promoting Your Plans

Explains how to promote your business using Business Manager marketing tools.

Administering Customers

Explains how to perform different tasks related to customer accounts management.

Managing Subscriptions

Provides instructions that you may need to manage your customers' subscriptions.

Managing Invoices and Payments

Provides instructions on managing invoices in Business Manager management tasks manually.

Limiting Discounts and Exempting Subscriptions from Suspension

Explains how to set up special conditions of services for certain customers in Business Manager.

Managing Security Settings

Provides instructions on enhancing the Business Manager security using integrated tools.

Performing Manual Payments

Describes available ways of charging your customers manually in Business Manager.

Managing Bank Transfers

Explains how to process bank transfers in Business Manager.

Viewing and Running Scheduled Tasks

Describes the concepts of automatic task scheduling and running and explains how to run tasks manually.

Viewing Accounting Information

Introduces the Business Manager accounting mechanism.

Viewing Statistics

Explains how to view information about the current usage of your resources and your customers' connections to Panel.

Presetting Content of Customer Websites

Describes the mechanism that allows you to predefine content of new websites that you customers create.

In this chapter:

Promoting Your Plans

Administering Customers

Managing Subscriptions

Performing Manual Payments

Managing Invoices and Payments

Limiting Discounts and Exempting Subscriptions from Suspension

Managing Bank Transfers

Viewing and Running Scheduled Tasks

Viewing Accounting Information

Viewing Statistics

Presetting Content of Customer Websites