Plans and Add-ons

In Parallels Customer and Business Manager, hosting services and resources that you sell to your customers are organized into service plans. For example, you can offer a hosting plan with 1 GB of disk space and 50 GB of monthly traffic. The tools for managing the plans are available at the Business Setup > Plans page.

If you are going to offer a new plan, you should perform the following steps:

1. Define what to include into the plan.
2. Set subscription prices and taxes to levy on subscribers.
3. Choose extra services and resources to offer with the plan.
4. Choose the online stores in which you will offer the plan.
5. Specify available upgrades and downgrades.

Next, we will discuss these steps in more detail.

Define Resources to Include into the Plan

To get started with subscribing customers to service plans, first, you should specify what plan subscribers will get, that is, an amount of disk space, traffic, and other resources or services. Find the full range of options you are able to offer on the each plan settings page. For details on getting ready to sell hosting and defining resources that you offer in the plan, refer to the section Preparing to Sell Hosting Services.

Set Subscriptions Prices and Taxes to Levy on Subscribers

After you allocated resources to a plan, configure the plan pricing. Namely, specify prices for different subscription lengths, burstable plan prices, and taxes that subscribers should additionally pay. For more details on setting prices and applying taxes to plans, refer to the section Plans Pricing.

Choose Extra Services and Resources to Offer with the Plan

The plan is ready for sale, but you might want to offer some extras like additional e-mail addresses or disk space together with your plan. To do it, use add-on plans (or add-ons). To know more about add-ons and how to attach them to service plans, refer to the section Offering Additional Services.

Choose the Online Stores in Which You Will Offer the Plan

The last step is to specify in what stores you want to distribute the plan. You can select stores of your liking in the General tab of the plan settings page. For each kind of plan, you can choose stores of a single type – customer stores for service plans and reseller stores for reseller plans. To learn more about online stores, refer to the chapter Managing Online Stores.

Specify Available Upgrades and Downgrades

If you have multiple plans of the same type, you are able to specify plans to which the current plan can be upgraded or downgraded. Find more information on plan upgrades and downgrades in the section Upgrading and Downgrading Plans.