When you start your hosting reselling business, you should define how you will offer your hosting resources and services to customers. Plesk Panel lets you organize your business by means of service plans and subscriptions.
A service plan is a combination of hosting resources that you sell to your customers. For example, a plan can provide customers with the web hosting service, five gigabytes of disk space on the server, and ten gigabytes of data transfers each month.
There are also add-on plans that let you offer additional resources and services to subscribers, such as, for example, an additional gigabyte of disk space.
When customers want to host a website on a Panel-managed server, they subscribe to a plan that offers the resources they need. In other words, a subscription is a set of resources defined by a plan and available to a certain customer.
To learn more about service plans and subscriptions in Panel, refer to the section Understanding Service Plans and Subscriptions.
Organizing your offerings into service plans is only one of the many steps required to get your business ready to run. Before you can start serving customers, you should also think about how potential customers will find your offerings, how you will subscribe new customers and take payments, and other aspects of your business. To start your business more easily, you can use automation solutions that carry out different routines for you, for example, issue invoices and take payments from customers.
The automation tools included in your reseller package by your hosting provider define whether you will be able to automate certain business routines. Specifically, you may be provided with one of the following options:
The solution that provides the most complete automation of a hosting business on Panel-managed servers is Parallels Customer and Business Manager. Business Manager is completely integrated with Panel and automates a number of your business routines. For example, a typical workflow with Business Manager looks as follows: When a new customer subscribes to a plan in your online store, Business Manager creates an invoice. After the customer pays the invoice, Business Manager automatically creates a Panel account and subscription for the customer, enabling the latter to create a website.
However, if you run your business with Business Manager, you still have to carry out some administrative tasks manually, for example, editing customer accounts or changing subscription properties.
To learn more about how to get Business Manager ready to serve your business and how to perform certain tasks in Business Manager manually, refer to the section Starting Business with Business Manager.
Alternatively, your hosting provider can offer you a third-party hosting business automation solution. In this case, learn how to automate certain routines in the appropriate documentation.
Your hosting package may include Panel without any automation solution at all. In this case, you will not be able to automate tasks that require interaction with Panel, for example, creating customer accounts and subscriptions. The section Starting Business Without Business Manager tells you how to get ready to start your business in Panel without hosting automation solutions.
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